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Frequently asked questions

Do you have any questions? Here is a list of the most frequently asked questions. If you don't get yours answered, please don't hesitate to get in touch. We also recommend that you carefully read our terms and conditions which will also answer any other questions you may have.

WHAT DO I NEED TO RENT A VEHICLE?
HOW DO I MAKE THE BOOKING ONLINE?
WHAT CONDITIONS DOES THE RESERVATION HAVE?
WHAT TYPES OF INSURANCE ARE AVAILABLE?
WHAT IS NOT COVERED BY THE INSURANCE?
WHAT IS THE POLICY REGARDING FUEL?
DO I NEED TO RESERVE A SEAT FOR MY CHILD? WHAT TYPE OF SEATS DO YOU HAVE? DO I HAVE TO PAY?
WHY MUST I INSTALL THE EXTRAS MYSELF?
CAN I LEAVE THE ISLAND OF FORMENTERA WITH THE VEHICLE?
IS THERE AN ADDITIONAL CHARGE FOR NEW DRIVERS?
WHAT EQUIPMENT DO BIKES AND QUADS COME WITH?
DO I HAVE TO PAY FOR THE LOSS OF HELMETS OR KEYS?
WHAT HAPPENS IF I DO NOT TURN UP AND DO NOT GET IN TOUCH?
WHAT PAYMENT METHODS ARE AVAILABLE TO ME?
HOW DO I GET AN INVOICE?
THE CAR COMES WITH ROADSIDE ASSISTANCE
WHAT HAPPENS IF I GET A FINE DURING THE RENTAL?
WHAT HAPPENS IF YOU DO NOT RETURN THE VEHICLE ON TIME?
HOW LONG DOES IT TAKE TO RETURN THE RENTAL DEPOSIT?
CAN A PERSON OTHER THAN THE DRIVER MAKE A RESERVATION?
I HAVE NOT RECEIVED MY BOOKING CONFIRMATION, WHAT SHOULD I DO?

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